- I take full ownership to serve our customers with agility and provide a seamless experience.
- I will make my customer experience WOW at every interaction.
- I will serve all our stakeholder with an attitude of “Atithi Devo Bhava”
- I will boldly venture into new areas of thought and action.
- I will speak my mind fearlessly but with grace. Example: Having difficult conversations, giving honest feedback.
- I will accept and share bad news and take responsibility to put things right; actively and positively support best course corrections.
Commitment and Passion
- I take ownership, keep my agreements and deliver on time.
- I will fulfill the expectations of all my internal & external customers passionately.
- I will challenge under performance and be outcome focussed.
- I will actively listen with empathy.
- I will value other’s time.
- I will let everyone present their thoughts, in discussions and let the best idea win on merits only.
- I would implicitly trust my colleagues and work in a collaborative manner.
- I will always act in the best interest of the organization.
- I will seek help and actively offer help.