Sudarshan Chemical Industries Limited (SCIL) together with its affiliates (collectively referred to as the “Company” or “Sudarshan” also indicated as “we” or “our” or “us”) is committed to respecting and safeguarding your privacy by handling your personal data in accordance with applicable data protection laws. Personal data (or data) means any information relating to an identified or identifiable individual.

This Privacy Notice describes how Sudarshan collects and processes personal data about you, directly or indirectly, when you interact with us through our website and other channels, including e-mail and telephone, and describes your privacy rights. The notice aims to reflect widely recognized privacy principles to align with local as well as global privacy standards such as the requirements of the EU General Data Protection Regulation (GDPR), which sets one of the most stringent global standards for data protection. We strive to take into account rights available to data subjects under other jurisdictions as well which are set out in Section 8 of this Privacy Notice.

For individual or additional activities and services, further data protection declarations as well as other legal documents such as general terms and conditions (GTC), terms of use or conditions of participation may apply.

Controller:

Sudarshan Chemical Industries Limited Survey No. 25, Eleven West Panchshil, 7th Floor, Baner, Pune, Maharashtra 411069.

Email id: privacy@sudarshan.com

SCIL decides why and how your personal data is processed and is, therefore, the controller of your personal data.

Legal representative in the EEA: We have appointed a GDPR representative in accordance with Art. 27 GDPR. See section 9 for contact details. The Data Protection Representation serves as an additional point of contact for data subjects and authorities in the European Union (EU) and the rest of the European Economic Area (EEA) for inquiries related to the GDPR.

This website is intended for individuals aged sixteen (16) and over. We do not knowingly collect personal data from anyone under the age of sixteen without prior, verifiable parental or guardian consent. By continuing to use this website or providing us with personal data through any channel, you confirm that you are at least sixteen years old.

If we become aware that we have inadvertently collected personal data from a person under the age of sixteen without the required consent, we will delete such data promptly. Parents or guardians may contact us to request access to, review, or delete any personal data that may have been provided by their child.

We may change or update this Privacy Notice from time to time in response to changing legal, regulatory, or operational requirements and post a new Privacy Notice on this website.

By continuing interacting with us via our website or other channels as described above, you agree with the terms of this Privacy Notice. We invite you to carefully read this Privacy Notice.

If you have any questions regarding the processing of your personal data or this Privacy Notice, please contact us as described in section 9.  

1. What personal data do we collect about you, why, and why is it justified? 2
2. Who might Sudarshan share your personal data with? 6
3. How do we secure your personal data? 7
4. How long do we store your personal data? 7
5. Cookies and tracking technologies, social networks 7
6. Links to other websites 8
7. What are your rights and how can you exercise them? 8
8. Additional information for residents of certain jurisdictions 9
9. How can you contact us? 10

 

1. What personal data do we collect about you, why, and why is it justified?

Most of our services do not require any form of registration, allowing you to visit our website without telling us who you are. However, some services and communications may require you to voluntarily provide us with personal data, which may include identification data and contact details, professional data in the context of a job application, access to the customer portal, and website usage data, which is collected automatically, when you visit our website. If you do not provide such data, we may not be able to provide services or information to you or enter commercial engagements with you.

Sudarshan processes the personal data it collects depending on the relationship that you have with us. Unless the processing of your personal data is required or permitted by applicable law, or explicitly authorized by you, Sudarshan may process your personal data only as far as necessary to fulfill a contractual relationship with you, and for its legitimate business interests, such as responding to your requests and inquiries, running and maintaining our website, conducting analysis on the usage of our website, preserving our economic interests, and ensuring compliance with internal policies and applicable laws.

When we rely on our legitimate interest, we implement a data minimization approach and apply adequate security measures to protect your personal data. We will not process your personal data where these interests are overridden by your own privacy-related interests or by your fundamental rights and freedoms.

1.1. Personal data that is automatically collected when you visit our website

Sudarshan uses common, automated data collection technologies, such as cookies, to assess how our website is used, to personalize your experience, and to deliver content tailored to your interests. Through these technologies, some information may be collected automatically when you visit our website, including:

• Usage data, such as your device ID, including your IP address, which is a unique number assigned to your computer; your login information, browser and devise information, including the operating system and platform, time zone setting, browser plug-in types and versions; information about your visit and online activities, such as page response times, download errors, length of visits of certain pages, page interaction information, and language preferences.
• Geolocation data and other information collected through cookies and other tracking technologies, subject to your explicit consent, if any.

We process this information for the following purposes and based on the following legal bases:

To run and maintain our website

We process usage data in our legitimate interest to enable the use of our website (connection establishment), to maintain our website, permanently ensure system security and stability, to fix technical problems, defend against attacks on the infrastructure, to perform analyses in the case of cyber-attacks, audits, fraud monitoring and prevention, and to compile aggregated visitor statistics.

To provide the website in your preferred language

We process your IP address and possibly language preferences to display the website in your preferred language. We process this data in our legitimate interest in providing you with a user-friendly website experience. This data is used only for the duration of your session and is not stored beyond that.  

To perform website analytics and tracking

We process geolocation data and other information subject to your explicit consent together with usage data to better understand how our products and services impact you, to track and respond to safety concerns and to further develop and improve the quality and functionality of our products and services, identify usage trends and determine the effectiveness of our promotional campaigns, conduct surveys, improve the contents of our website, and to compile aggregated statistics about the usage or our website.

For further information on how we use cookies and tracking technologies, please read section 5 of this Privacy Notice and our Cookie Policy.

1.2. Personal data provided by you

Sudarshan collects personal data directly from you when you sign up for a service, enter a contract with us, apply to us, send us a question, make a product and/or services complaint, or otherwise interact with us. The type of personal data we collect depends on the interactions you have with us, and the Sudarshan services you use, and may include information, such as:

• Identification data and contact details, such as name, first name, last name, gender, business email and/or postal address, fixed and/or mobile phone number, age, date of birth, country of origin or residence, username, passwords, and other information used for authentication.
• Information regarding your utilization, responses, and preferences, such as communication preferences, channels, preferred languages.
• Other personal datanecessary to administer certain online services, such as login ID, security questions and answers, or encrypted passwords; or provided by you, for example through our contact forms, including the content of your message when you make an inquiry, report a product and/or services complaint, respond to a survey, or when you subscribe to one of our mailing lists.
• Special categories of data, such as data relating to your health, proceedings and sanctions or religion, are generally not collected by Sudarshan. However, in some circumstances the provision of special categories of data may be necessary, for example, proceedings/sanctions related information when applying for a job where such information is required to comply with applicable laws, such as labor laws, or subject to your explicit consent.

We process this information for the following purposes and based on the following legal bases:

Responding to your requests, inquires and complaints

We process the data you submit to us via our contact forms or by mail, email, telephone, text message, or other channels to respond to your requests, for example when you have a question or complaint about a product, service or application, request samples, or wish to subscribe to our mailing list for marketing communications. Data that is essential for us to fulfil the purposes described above (e.g. contact details for the contact form) is marked with an asterisk at the relevant point where we request it. If you do not complete these mandatory fields, we may not be able to process your enquiry and/or provide you with the requested services.  

We process your personal data for these purposes based on our legitimate interest, or, if applicable, contractual obligation, to respond to your request and get in touch with you. If you submit special categories of data with your request, we process this information based on your explicit consent.

Delivering products and services

We process your personal data provided when placing an order to provide you with the products and services ordered and for billing you for these products and services, based on the contractual relationship with you. We further use this data (including information on order history), based on our legitimate interest to improve our products and services by conducting surveys, increase customer satisfaction and our reputation by understanding your preferences and interests, and for marketing purposes.

Preserving our economic interests

We process your personal data, as necessary and based on our legitimate interest, to preserve the company’s economic interests, remain competitive in the market, and ensure compliance and reporting, such as (a) complying with our policies, legal and regulatory requirements, including money laundering, anti-bribery, and anti-corruption laws and regulations, (b) enforcing our terms and conditions, (c) protecting our operations or those of any of our affiliates, (d) protecting our rights, privacy, safety, or property, and that of our affiliates, you, or others, (e) preventing, monitoring and managing cases of alleged misconduct or fraud, misuse of IT systems, physical security, data loss, IT and network security, (f) conducting internal investigations, audits, and (g) defending litigation.

Performing marketing activities

We process your personal data, including your identification data and contact details as well as information about your utilization, responses and preferences, and other personal data you submit to us, as necessary and based on your consent, to market products and services which we think may be of interest to you or to communicate with you for other purposes about which we inform you when we collect your personal data. When subscribing to our marketing communications you must expressly consent to the use of your e-mail address and your other contact addresses, unless the use is permitted for other legal reasons.

Creating a user account

For the use of some services, you may be asked to create an account to access professional content. For this purpose, we may collect credentials and contact details and process this data based on our legitimate interest to provide you with access to content relevant to you and to fulfill a contract with you.

Managing job applications

We process your personal data that you submit when applying for a position at Sudarshan to take steps at your request prior to entering a potential contract with you and based on your consent, to administer your job application and assess your suitability for the relevant position for which you applied.

Such data is either obtained from you when you apply for a job, from certain third parties (e.g., recruiters) or from trusted public sources, such as LinkedIn. Please note that where your personal data is processed by external companies over which Sudarshan has no control, the privacy notices of such companies apply. Following applicable laws and to the extent possible, the information we collect may include general information, identification and contact information that you voluntarily provide, information from your interviews, and information from reviews or background checks. Special categories of data will only be collected to a limited extent and only if required by applicable local laws and/ or if the processing of such data is relevant for the purposes intended.

If you are a Sudarshan employee, we may gather further information about you via our internal HR management systems, including your personnel number, current position, and performance details.

The provision of personal data as described in this Privacy Notice is necessary for the processing purposes described above. While the provision of your personal data is generally voluntary, you may not be able to benefit from the processing purposes if you do not provide the personal data.

By submitting your application via our website, by email, by post or by any other means, you give your consent to the processing of your personal data to the extent necessary to manage your application. If applicable, we may further process your personal data as far as necessary to potentially carry out the recruitment process and conclude an employment contract. In addition, Sudarshan may process your personal data only if required or permitted by law or if the processing is justified by legitimate business interests. The data collected will be processed for managing your application and recruitment process, assessing your professional competences for the job, and ensuring compliance with applicable laws and regulations.

In the event of a successful application, we store your personal data for as long as the employment relationship lasts and beyond that for as long as provided by law. If your application is not successful, we will delete your data within six (6) months or as required by local laws.

Complying with legal obligations applicable to Sudarshan

We process your personal data, as necessary, to comply with legal obligations applicable to us including but not limited to labor law requirements, transparency requirements, etc.

1.3. Personal Data we collect from other sources

To the extent permitted by applicable law, and as necessary for fulfilling our legitimate business interest, we may collect or receive additional information about you from publicly available sources, such as the Internet, or third parties.

For example, we may receive

• background check information when you apply for a position at Sudarshan (only with your explicit consent, see section “Managing job applications” above),
• fraud warnings from service providers to fulfill our legitimate interest in fraud prevention,
• contact details and related information about employees or representatives of our customers, suppliers, or other business partners, where their employer or organization provides such information to us so that we can communicate, perform a contract, or manage our business relationship, and
• publicly available information, such as comments, photos, videos, or blogs posted on social media platforms, to the extent necessary to help us understand how people experience our products and services and to assess our brand reputation.

We may combine information collected from these sources with other information we hold to enhance our understanding of the interests and needs of our stakeholders.

2. Who might Sudarshan share your personal data with?

In the course of our activities and for the same purposes as those listed in this Privacy Notice, your personal data, as listed in section 1, may be accessed by, or transferred to other parties, including:

• Group companies: SCIL/Sudarshan may share your personal data including but not limited to customer, vendor, employee information within Sudarshan Group affiliates worldwide (including but not limited to those located in India, Switzerland, Germany etc.) to the extent necessary for the management of business/contractual relationship and/or for rendering the products/services and/or as may be required under applicable laws and/or as necessary for the processing purposes as described in this Privacy Notice. Any access to your personal data within the Sudarshan Group is restricted to those individuals who have a need-to-know authorization to fulfill their professional responsibilities.
• Certain acquiring or acquired entities: If another entity is being acquired by or integrated into Sudarshan (or any similar transaction is being contemplated) or If Sudarshan/SCIL is sold or transferred in whole or in part, , your personal data may be transferred, based on our legitimate interest in participating in such transactions, to the other entity prior to or after the transaction, subject to any rights provided by applicable law, including in jurisdictions where the other entity is located.
• Data processors:Certain service providers such as IT support, recruiters, logistics and marketing providers (“processors”) may receive personal data based on our legitimate interest to process such data on our behalf and under appropriate instructions to the extent necessary for the processing purposes described in this Privacy Notice, in particular for technical maintenance of our website and products and other administrative support, assistance in complying with applicable laws, recruitment purposes, handling of product/services complaints, and marketing and other activities. Processors are contractually obligated to implement appropriate technical and organizational security measures to safeguard your personal data and to process personal data only on our instructions. For more information about our service providers, please contact us as described in section
• Certain other third parties:Your personal data may need to be shared with professional advisors, regulators, governmental authorities, and other similar bodies, for example in cases where we are required by applicable law, court order or government regulation, or as necessary for corporate audits or to investigate or respond to a complaint or security threat.  

As a global company headquartered in India, we may process your personal data in India as well as in other countries worldwide where our affiliates and service providers are located. Some of these countries may not provide the same level of data protection as the country in which you are based.

We ensure that any such transfer is carried out in compliance with applicable data protection laws. In particular, for transfers of personal data from the European Union (EU), the United Kingdom (UK), and Switzerland, we implement appropriate safeguards to ensure that your personal data remains protected. These safeguards may include:

• relying on an adequacy decision by the European Commission, the UK Government, or the Swiss Federal Council (as applicable);
• entering into intra-group data transfer and processing agreements within Sudarshan;
• using the Standard Contractual Clauses (SCCs) approved by the European Commission or the Swiss Federal Data Protection and Information Commissioner, together with additional safeguards where required; or
• in limited cases, obtaining your explicit consent.

Similar measures are implemented to comply with other applicable laws that restrict the cross-border data transfer (e.g., under Indian or other national laws).

For further information about these safeguards or to receive a copy, please contact us as described in section 8.

3. How do we secure your personal data?

We take appropriate technical and organizational measures to secure your personal data from unauthorized access, loss, and misuse. These measures include instructions to employees, access regulations and restrictions as well as the encryption of data carriers.

4. How long do we store your personal data?

We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Notice or to comply with legal or regulatory requirements. Retention periods may vary depending on the type of data and the applicable jurisdiction.

When we no longer need to use your personal data, we will remove it from our systems and records and/or take steps to anonymize it so that you can no longer be identified from it (unless we need to keep your data to comply with legal or regulatory obligations to which Sudarshan is subject). If we anonymize data, we may use such data without further notice.

5. Cookies and tracking technologies, social networks

Our website (and authorized third parties) uses cookies and other tracking technologies to collect information about you, your device, and how you interact with our website over time and across websites as described in our Cookie Policy. Our Preference Centre lists the applied cookies described in our Cookie Policy and provides information regarding cookie provider, information collected and purpose of such data collection.

When you access our website, we ask you to consent (opt-in) to the collection and use of cookies (other than strictly necessary cookies for the website to function) and tracking technologies, such as Google Analytics.

5.1. Social Media Plug-ins and Joint Controllership

Our website may include plug-ins, pixels, or embedded content from social media platforms such as Facebook and Instagram (Meta Platforms Ireland Ltd.), LinkedIn (LinkedIn Ireland Unlimited Company), X (Twitter) and YouTube (Google Ireland Ltd.).

When you visit a page on our site that contains such a plug-in, widget, or pixel, your browser may automatically connect to the servers of the respective platform. This may result in personal data (such as your IP address, technical device/browser information, URL visited, date/time, and—where consented—cookies or advertising identifiers) being transmitted before you actively interact with the feature. Where legally required (e.g., in the EU/EEA under the ePrivacy Directive), such plug-ins will only be activated after you provide consent via our cookie settings.

For the initial collection and transmission of this data, we and the respective platform may act as joint controllers under Article 26 GDPR. Once the data has been received, the platform processes it under its sole responsibility. Please refer privacy notices of such respective platforms for further details.

Legal basis

Where required, these features operate on the basis of your consent (e.g., under EU ePrivacy and GDPR). You may withdraw your consent at any time via our Cookie Settings. In other jurisdictions, processing may be based on our legitimate interests in providing an engaging website and promoting our services.

Your rights

You may exercise your data privacy rights both with us and with the relevant platform. In practice, requests concerning subsequent processing are most effectively directed to the platform.

International transfers

Some platforms may transfer data outside your country of residence (including to the United States). Each platform describes applicable safeguards (e.g., Standard Contractual Clauses) in its privacy policy.

Non-EU/Global Note

While the information above reflects requirements under the EU General Data Protection Regulation (GDPR) and related court rulings, similar rules may apply in other jurisdictions (e.g., the UK GDPR, Swiss FADP, state privacy laws in the United States, and other regional frameworks). Where local laws provide equivalent rights or impose additional obligations, we will strive to comply with those requirements. References to GDPR in this section should therefore be understood as applying mutatis mutandis to the applicable privacy laws in your country of residence.

6. Links to other websites

Our website may feature links to third-party websites that we believe are useful and informative. However, we are not responsible for the privacy practices of the operators of these other websites. If you access any third-party link on our website, we encourage you to read the privacy notices of each website you visit.

7. What are your rights and how can you exercise them?

According to applicable data protection law and under the conditions and within the limits set forth in law, you may exercise the following rights:

• the right to withdraw your consent: if, in accordance with applicable law, you have declared your consent regarding certain types of processing activities (in particular regarding the receipt of direct marketing communications via email, SMS/MMS, fax, and telephone), you can withdraw this consent at any time with respect to future processing by using the methods mentioned in the original or any related communication Such a withdrawal will not affect the lawfulness of the processing prior to the consent withdrawal;
• the right to request accessto your personal data, respectively to obtain from us confirmation as to whether personal data concerning you is processed, and, where that is the case, to request access to the personal data;
• theright to request rectification of inaccurate personal data concerning you;
• the right to request erasure of your personal data, under certain conditions;
• theright to request restriction of processing, under certain conditions. In this case, the respective data will be marked and may only be processed for specific purposes as defined by law; 
• the right to request data portability:As provided by applicable data protection law, you may – in cases where processing is based on consent or the performance of a contract, and the processing is carried out through automated means – have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and you may have the right to transmit those data to another entity without hindrance from us;
• the right to object:Under certain circumstances, you have the right to object, on grounds relating to your particular situation, at any time to the processing of your personal data by us and in such circumstances, we are required to cease processing your personal data. If you have a right to object and if you exercise this right, your personal data will no longer be processed for such purposes by us.

To exercise your rights, please contact us as described in section 9 below.

You also have the right to enforce your data protection claims by legal means or to lodge a complaint with a competent data protection supervisory authority.

If you are an EU, UK or Swiss resident, you may lodge a complaint with your local supervisory authority.

8. Additional information for residents of certain jurisdictions

China (PIPL)

You have rights to access, correction, erasure, restriction, portability (in some cases), objection, and to dispute automated decisions. We obtain separate consent for sensitive data, cross-border transfers, and public disclosures. Processing may be based on consent, contracts or employment, statutory duties, emergencies, public interest activities, or use of publicly available data.

Brazil (LGPD)

You have rights to confirmation, access, correction, erasure or anonymization, restriction/blocking, portability, objection, withdrawal of consent, and review of automated decisions. You may also complain to the ANPD. Processing may be based on consent, legal obligations, contracts, legitimate interests, judicial or administrative proceedings, protection of life or health, public administration, research, or credit protection.

United States (State Privacy Laws, incl. California CCPA/CPRA and others)

Depending on your state, you may have rights to be informed, access, correction, erasure, restriction, and to opt out of the sale or sharing of personal information and targeted advertising, without discrimination. In California, this includes a “Do Not Sell or Share My Personal Information” option. In other states, similar rights apply, especially access, erasure, and opt-out of targeted ads. U.S. laws generally do not require a legal basis for processing; where relevant, processing may rely on consent, contract, business purposes, legal obligations, or public interest.

Other jurisdictions

Where local laws grant additional rights or impose further obligations, you may contact us with a request to exercise such rights, if any.

9. How can you contact us? 

If you have any questions about this privacy notice, wish to contact Sudarshan, or if you wish to exercise your rights or withdraw your consent as mentioned above, please contact us at:

Sudarshan Chemical Industries Limited Survey No. 25, Eleven West Panchshil, 7th Floor, Baner, Pune, Maharashtra 411069. Email id: privacy@sudarshan.com

Legal representative in the EU:

Sudarshan Germany Horizons GmbH

Brüningstrasse 50, 65929 Frankfurt am Main, Deutschland

e-mail address: privacy@sudarshan.com